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Terms of Service

Last updated: May 25, 2026
Working draft. These terms are an early draft pending review by legal counsel. They are not yet final or binding and may change before launch.

These terms govern your use of Hearth Vault. Please read them. By using the service you agree to them.

1. The service

Hearth Vault is a service that calls a person by phone, asks questions, and records and transcribes their answers into a private archive of their voice and stories ("your content").

2. Accounts and eligibility

You must be 18 or older to hold an account and provide accurate information. You are responsible for activity under your account and for keeping your credentials secure.

3. Your content and ownership

You own your content. We do not claim ownership of your recordings, transcripts, or voice. You grant us a limited license to store, process, and present your content solely to provide the service to you and the people you authorize, and for no other purpose. We do not sell your content and do not use it to train models without your separate, explicit consent.

4. Recording others and consent

If you use Hearth Vault to record someone other than yourself, you are responsible for having that person's informed consent to be recorded. Many jurisdictions (for example California) require the consent of all parties to a recorded call. You agree to comply with all applicable recording and privacy laws. See our Consent page.

5. Acceptable use

6. What Hearth Vault is, and isn't

Any archive or conversational feature is a representation built from recordings a person chose to make. It is not the person, and it is not a substitute for them. Features that synthesize a voice are clearly identified as such.

7. Subscriptions and billing

Paid plans, prices, and billing terms will be presented at sign-up when the service launches. This draft does not set prices.

8. Disclaimers and limitation of liability

The service is provided "as is" to the fullest extent permitted by law. To the maximum extent permitted by law, Hearth Vault is not liable for indirect or consequential damages. Nothing here limits liability that cannot be limited by law.

9. Termination

You may close your account at any time and request deletion of your content. We may suspend accounts that violate these terms.

10. Governing law & changes

Governing law will be specified before launch. We may update these terms and will post changes here; material changes will be notified to account holders.

11. Contact

hello@hearth-vault.com