Terms of Service
These terms govern your use of Hearth Vault. Please read them. By using the service you agree to them.
1. The service
Hearth Vault is a service that calls a person by phone, asks questions, and records and transcribes their answers into a private archive of their voice and stories ("your content").
2. Accounts and eligibility
You must be 18 or older to hold an account and provide accurate information. You are responsible for activity under your account and for keeping your credentials secure.
3. Your content and ownership
You own your content. We do not claim ownership of your recordings, transcripts, or voice. You grant us a limited license to store, process, and present your content solely to provide the service to you and the people you authorize, and for no other purpose. We do not sell your content and do not use it to train models without your separate, explicit consent.
4. Recording others and consent
If you use Hearth Vault to record someone other than yourself, you are responsible for having that person's informed consent to be recorded. Many jurisdictions (for example California) require the consent of all parties to a recorded call. You agree to comply with all applicable recording and privacy laws. See our Consent page.
5. Acceptable use
- Don't record people without the consent the law requires.
- Don't impersonate others or misuse cloned voices to deceive.
- Don't use the service for unlawful, harassing, or fraudulent purposes.
6. What Hearth Vault is, and isn't
Any archive or conversational feature is a representation built from recordings a person chose to make. It is not the person, and it is not a substitute for them. Features that synthesize a voice are clearly identified as such.
7. Subscriptions and billing
Paid plans, prices, and billing terms will be presented to you before any charge. Specific prices are not listed in this document. Early "founding member" participants may be offered preferential founding-member pricing; the specific price and terms will be shown to you before you are charged, and any free trial converts to a paid plan only after you are notified.
8. Disclaimers and limitation of liability
The service is provided "as is" to the fullest extent permitted by law. To the maximum extent permitted by law, Hearth Vault is not liable for indirect or consequential damages. Nothing here limits liability that cannot be limited by law.
9. Termination
You may close your account at any time and request deletion of your content. We may suspend accounts that violate these terms.
10. Governing law & changes
These terms are governed by the laws of the state in which Hearth Vault, LLC is organized, without regard to its conflict-of-laws rules. We may update these terms and will post changes here; material changes will be notified to account holders.